terms & conditions

Class Terms & Conditions:


Everyone participating in a Knit and Pals class or event must agree to these terms and conditions upon booking.


Bookings

All bookings will be completed via our website www.knitandpals.com

Confirmation of your booking and all details will be sent to your email address, and a follow up reminder email will be sent to you before your class


Payment policy

No cash payments are accepted, our events are all prepaid on our website and cannot be paid for on the day. 


Refunds and rescheduling 

If you need to reschedule or cancel for whatever reason, we require a minimum 72 hour notice - all bookings are fully transferable - so you can gift your place to a pal!

Refunds will only be issued if a minimum 72 hour notice is provided, or if a class is cancelled.


Class cancellations

In cases beyond our control, we may need to cancel a class, we will offer the option of a full refund, or a rescheduled class.


Age policy

A parent/guardian/responsible adult must be present for any student under 15 years of age.

If the parent/guardian does not wish to participate in the class - please make a note that your child will be participating and that a parent/guardian/responsible adult will be in attendance


Accessibility

We are firm believers that craft is for everyone!

If you have specific needs, physical, or otherwise, we are more than happy to ensure you have what you need to make your learning experience as seamless as possible.

At Knit & Pals we dedicated to creating a safe learning environment. Please read our policy on discrimination & inclusivity before signing up to our classes.


Workshop materials/What to bring

Everything is provided - you just need to bring yourself!


Liability Waiver

Any damage, loss or theft incurred to personal property property brought into Knit and Pals hired venue

Any physical injuries sustained as a result of participating in any class or event organised by Knit and Pals

By booking, you agree to take on full responsibility for any damages, injuries and for physical and/or personal property, which you might incur whilst participating in classes and/or events organised by Knit and Pals


Photo & Video

I agree to give Knit and Pals unrestricted publishing rights for any photographs or videos taken at Knit and Pals classes and events, unless otherwise specified.


Safety

At Knit & Pals, we have a responsibility to our customers, in creating a safe learning environment for all our attendees and customers.

Discrimination, prejudice, or unkindness of any kind, will never be tolerated at Knit & Pals. If you are coming to one of our classes, you agree to uphold to this standard.